Italian Journal of Health Education, Sports and Inclusive Didactics
LEARNING AND EMOTIONAL-AFFECTIVE MUSEUM EXPERIENCE VIA TEXTUAL SENTIMENT ANALYSIS
Abstract
In this paper we propose a model to enhance emotional learning in museums by detecting visitor emotions through Google Forms surveys on virtual exhibits. We utilize sentiment analysis and physiological measures to understand emotional states, aiming to improve classification accuracy through multimodal analysis. Additionally, text analysis aids sentiment assessment, emphasizing the crucial role of feedback in visitor engagement.
Keywords
Full Text:
PDFReferences
Mansoury, M., Abdollahpouri, H., Pechenizkiy, M., et al. (2020). Feedback loop and bias amplification in recommender systems. In The 29th ACM International Conference on Information and Knowledge Management.
Damschroder, L. J., Reardon, C. M., Widerquist, M. A. O., et al. (2022). The updated Consolidated Framework for Implementation Research based on user feedback.
Giannini, T., & Bowen, J. (2022). Museums and digital culture: From reality to digitality in the age of COVID-19. Heritage. Retrieved from https://www.mdpi.com/2571-9408/5/1/11
International Council of Museums. (2020). Museums, museum professionals and COVID-19. Retrieved from https://icom.museum/en/news/museums-museum-professionals-and-covid-19-survey-results/
International Council of Museums. (2021). Museums, museum professionals, and COVID-19: Third survey. Retrieved from https://icom.museum/wp-content/uploads/2021/07/Museums-and-Covid-19_third-ICOM-report.pdf
UNESCO. (2021). Cultural and creative industries in the face of COVID-19: An economic impact outlook. Retrieved from https://unesdoc.unesco.org/ark:/48223/pf0000377863/PDF/377863eng.pdf.multi
British Council. (2020). COVID-19's impact on the arts sector in China. Retrieved from https://www.britishcouncil.org/research-policy-insight/insight-articles/impact-covid-19-arts-sector-china
World Intellectual Property Organization. (2019). Revised report on copyright practices and challenges of museums. Retrieved from https://www.wipo.int/edocs/mdocs/copyright/en/sccr_38/sccr_38_5.pdf
Quinones Vila, C. S. (2020). What’s in a name? Museums in the post-digital age. Santander Art and Culture Law Review. Retrieved from https://heinonline.org.ezproxy.hhs.nl/HOL/Page?collection=journals&handle=hein.journals/saaclr2020&type=Text&id=351
Grant, D. (2020). America's virtual museums take on new significance as Covid-19 lockdown deepens. The Art Newspaper. Retrieved from https://www.theartnewspaper.com/2020/03/18/americas-virtual-museums-take-on-new-significance-as-covid-19-lockdown-deepens
Dawson, A. (2020). Top online museum and art tours to enjoy from home. The Art Newspaper. Retrieved from https://www.theartnewspaper.com/2020/03/13/top-online-museum-and-art-tours-to-enjoy-from-home
International Council of Museums. (2020). Follow-up survey: The impact of COVID-19 on the museum sector. Retrieved from https://icom.museum/en/covid-19/surveys-and-data/follow-up-survey-the-impact-of-covid-19-on-the-museum-sector/
American Alliance of Museums. (2021). TrendsWatch: Navigating a disrupted future. Retrieved from https://www.aam-us.org/programs/center-for-the-future-of-museums/trendswatch-navigating-a-disrupted-future/
Coates, C. (2021). How museums are using augmented reality. Museum Next. Retrieved from https://www.museumnext.com/article/how-museums-are-using-augmented-reality/
Coates, C. (2021). Virtual reality is a big trend in museums, but what are the best examples of museums using VR? Museum Next. Retrieved from https://www.museumnext.com/article/how-museums-are-using-virtual-reality/
National Museum of Singapore. (2022). Story of the forest. Retrieved from https://www.nhb.gov.sg/nationalmuseum/our-exhibitions/exhibition-list/story-of-the-forest
Samaroudi, M., et al. (2020). Heritage in lockdown: Digital provision of memory institutions in the UK and US of America during the COVID-19 pandemic. Museum Management and Curatorship. Retrieved from https://www.tandfonline.com/doi/full/10.1080/09647775.2020.1810483
Noehrer, L., et al. (2021). The impact of COVID-19 on digital data practices in museums and art galleries in the UK and the US. Humanities and Social Sciences Communications. Retrieved from https://www.nature.com/articles/s41599-021-00921-8
Agostino, D., et al. (2020). New development: COVID-19 as an accelerator of digital transformation in public service delivery. Public Money and Management. Retrieved from https://www.tandfonline.com/doi/full/10.1080/09540962.2020.1764206
Newman, T., et al. (2020). Dash survey results 2020 describing the digital attitudes, skills and organizational support of people working across the UK heritage sector. Timmus Research and Heritage Fund. Retrieved from https://www.heritagefund.org.uk/sites/default/files/media/attachments/DASH%20report%20draft%20v13.1.5.pdf
Art Fund. (2021). Looking ahead museum sector research May 2021 summary report. Retrieved from https://bigbangartfund-assets.s3.eu-west-2.amazonaws.com/downloads/looking-ahead-sector-research-report-2021.pdf
Raimo, N., et al. (2021). Digitalization in the cultural industry: Evidence from Italian museums. International Journal of Entrepreneurial Behavior & Research. Retrieved from https://www.emerald.com/insight/content/doi/10.1108/IJEBR-01-2021-0082/full/html
The Art Newspaper Russia. (2021). Retrieved from https://www.theartnewspaper.ru/posts/9036/
Jaimes, A., & Sebe, N. (2007). Multimodal human-computer interaction: A survey. Computer Vision and Image Understanding, 108(1-2), 116-134. Elsevier.
Goldin, P., Hutcherson, C., Ochsner, K., Glover, G., Gabrieli, J., & Gross, J. (2005). The neural bases of amusement and sadness: A comparison of block contrast and subject-specific emotion intensity regression approaches. NeuroImage, 27, 26-36.
Marsella, S., & Gratch, J. (2009). EMA: A model of emotional dynamics. Journal of Cognitive Systems Research, 10(1), 70-90.
Gratch, J., & Marsella, S. (1998-2012). Evaluating a computational model of emotion. Computer Science, 1-25.
Arroyo, I., Muldner, K., Burleson, W., Woolf, B., & Cooper, D. (2009). Designing affective support to foster learning, motivation, and attribution. In Proceedings of the AIED Workshop.
Ekman, P. (1992). An argument for basic emotions. Cognition and Emotion, 6, 169-200.
DOI: https://doi.org/10.32043/gsd.v8i2.1099
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 ITALIAN JOURNAL OF HEALTH EDUCATION, SPORT AND INCLUSIVE DIDACTICS
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Italian Journal of Health Education, Sports and Inclusive Didactics
ISSN printed: 2532-3296